With Engageion’s diverse range of survey question types, you can create tailored surveys that provide valuable insights into every aspect of your business. Whether you need quantitative data, qualitative feedback, or a mix of both, Engageion helps you gather the data that matters most, making it easier than ever to understand your audience and make informed decisions. Start crafting surveys that get results today!
Multiple Choice (Single Answer)
The Multiple Choice (Single Answer) question type is perfect for gathering clear, decisive answers from respondents. Participants can choose one option from a list of predetermined answers, making it ideal for yes/no questions, preference selection, and any scenario where only one response is needed. This question type provides easily analyzable results that can help you understand specific opinions or preferences.
Use Case: "Which service are you most interested in? (Consulting, Legal, Accounting, Other)"
Multiple Choice (Single Answer)
This question type allows respondents to select more than one answer from a list of options. It’s ideal for gathering diverse insights when multiple responses might apply. It is useful when you want to understand multiple factors or preferences that could influence your results.
Use Case: "Which of the following marketing channels do you use? (Email, Social Media, Website, Print, Other)"
Rating Scale (Likert Scale)
A Rating Scale (or Likert Scale) helps you measure attitudes or opinions by asking respondents to rate a statement on a predefined scale, usually from “Strongly Disagree” to “Strongly Agree.” This question type is excellent for understanding the intensity of opinions or attitudes about a specific topic.
Use Case: "How satisfied are you with the customer service you received? (Strongly Disagree, Disagree, Neutral, Agree, Strongly Agree)"
Star Ratings
Star Rating questions allow respondents to rate their experience, product, or service on a scale of 1 to 5 stars. This intuitive and visually appealing format helps you quickly assess overall satisfaction and is widely used in customer feedback forms.
Use Case: "How would you rate the quality of our product? (1 star to 5 stars)"
Text (Open-Ended)
The Text (Open-Ended) question allows respondents to provide a detailed, qualitative response in their own words. This type is perfect for gathering deeper insights, understanding customer pain points, or allowing respondents to elaborate on their choices in other question types. Open-ended responses provide rich, actionable data that can help you identify patterns or new opportunities.
Use Case: "What improvements would you like to see in our product?"
Dropdown Menu
he Dropdown Menu question type is great for surveys where space is limited or when you need to provide respondents with a large set of options without overwhelming them. Respondents select an answer from a dropdown list, ensuring that your survey remains clean and organized.
Use Case: "Please select your country of residence from the list below."
Slider Scale
The Slider Scale question type provides a dynamic way to measure responses on a scale. Participants slide a bar between two values to indicate their answer. It’s often used for continuous scales (e.g., age, income) or subjective measurements, providing a more granular level of response compared to other rating options.
Use Case: "On a scale of 0 to 100, how likely are you to recommend our service to others?"
Picture Choice
The Picture Choice question allows respondents to select an option from a set of images instead of text-based answers. This is particularly useful for visual-based preferences or when you want to create a more engaging survey experience.
Use Case: "Which logo design do you prefer for our new product launch? (Choose one of the displayed logos)"
Ranking
Ranking questions ask respondents to prioritize a list of options according to their preferences. This type of question helps you understand the order of importance or preference for different factors, products, or services, making it ideal for decision-making and strategic planning.
Use Case: "Rank the following features based on their importance to you: (Price, Quality, Customer Service, Delivery Time)"
Date or Time
The Date question type allows respondents to select a date from a calendar. It’s useful for collecting event dates, birthdates, or any time-related information where accuracy and consistency are key.
Use Case: "Please select your preferred meeting date."
The Time question type allows respondents to select a specific time (e.g., hours and minutes). It’s perfect for gathering precise information on time preferences, appointments, or scheduling.
Use Case: "What time would you like to schedule your appointment?"
Yes/No
The Yes/No question type is simple and direct, offering respondents only two possible answers. It is most useful for gathering quick, clear-cut responses or when you need to ask a yes/no question that doesn’t require additional elaboration.
Use Case: "Did you find the information helpful? (Yes/No)"
Net Promoter Score (NPS)
The NPS question type asks respondents how likely they are to recommend a product, service, or brand to others on a scale from 0 to 10. NPS is a powerful metric for measuring overall customer satisfaction and loyalty.
Use Case: "On a scale of 0 to 10, how likely are you to recommend our company to a friend or colleague?"
File Upload
The File Upload question allows respondents to submit files, images, or documents as part of their survey response. This is ideal for situations where you need supporting documentation or when feedback includes images (e.g., product photos, resumes, or reports).
Use Case: "Please upload your completed application form."
Matrix/Matrix of Statements
The Matrix question type is used when you want to ask respondents to evaluate multiple items using the same set of response options. It helps streamline surveys by allowing respondents to assess multiple statements, attributes, or items in one place, saving time and making it easier to compare responses.
Use Case: "How would you rate the following aspects of our service? (Quality, Timeliness, Communication) [1-5 scale]"